Frequently Asked Questions
I don't have an Alertpay account. Can I still earn?
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I don't have an Alertpay account. Can I still earn?
No! You must have an Alertpay account.
Alertpay is Free, get an account and fund it with $9.
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Who Do I Pay?
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Who Do I Pay?
The System will always direct you to the correct member to pay.
Remember to include your Alertpay reference in the field provided
Your Payment cannot be confirmed without that reference number.
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Does Cash Twist Allow Refunds?
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Does Cash Twist Allow Refunds?
Your membership is non-refundable.
All payments are final. We cannot refund money to you that has
already been paid out to our members. We never even handle that money - it is paid directly to our members.
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Can I change my details (email, password) after
joining?
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Can I change my details (email, password) after
joining
Yes, the back office allows changes to your profile.
The only thing you cannot change is your username.
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Can I skip level 1 ?
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Can I skip level 1 ?
No. You can not skip levels.
The Low cost feeder system is giving you great things, which makes it
easy to build your future. That is what the system is doing.
It is allowing you to build an investment with no risk and a fantastic return.
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Can I have more than 1 account?
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Can I have more than 1 account?
No, Each person may have 1 account only.
To have more than 1 account would be counter-productive when working for the success of your team
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How do I delete my account?
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How do I delete my account?
To delete your account
you must send a support ticket asking to be deleted and quoting your username and password.
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Why is my credit card payment not accepted ?
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Why is my credit card payment not accepted ?
Some members do not have the Status to accept credit cards.
If you cannot pay from your Alertpay balance, send a support ticket - we can usually help.
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How long do I have to wait for my payment to be confirmed?
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How long do I have to wait for my payment to be confirmed?
Payments are confirmed manually by the recipient.
Members may be in a different time zone, sleeping or at work. If it is not confirmed in 24 hours please contact support.
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How do I confirm a payment?
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How do I confirm a payment?
Log In to your account. At the top of the page you will see a red link if you have payments to confirm..
Check your Alertpay account and if all is well, follow the link to confirm the payment.
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What are the Level 0 members?
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What are the Level 0 members?
Level 0 members are waiting to Upgrade.
They are held outside of your Tiers and do not affect your progress.
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If my Tier 1 is full, where do my referrals go?
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If my Tier 1 is full, where do my referrals go?
Further referrals will go to your Tier 2 under your Tier 1 members.
This is called Spillover.
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I am at Level 2. Why did my Tier 2 not pay me?
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I am at Level 2. Why did my Tier 2 not pay me?
Your Tier 2 will pay you when they Upgrade to Level 2
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Where is the Promotional material for me to promote ?
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Where is the Promotional material for me to promote ?
In the top menu see "Tools" then "Referral Links"
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Where can I find the Product pack I have purchased?
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Where can I find the Product pack I have purchased?
In the top menu see "Account" then "Paid Downloads"
Every time you upgrade to a new Level more products will appear.
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Where can I see my downline?
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Where can I see my downline?
In the top menu see "My Team".
You can select to view Referrals or Upline
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